Categories

Employer of the Year

This award celebrates an employer who puts their employees first, in order to achieve success. Judges are looking for a business who can demonstrate significant passion, commitment and/or investment in people which can be evidenced through:

  • A Learning and Development Strategy that allows for personnel growth.
  • Your recruitment and retention policy.
  • How employees are rewarded and recognised.
  • How your vision and values are embedded into your employees and business.
  • Demonstrating how you have created a positive culture that is inclusive and values differences.
  • Examples of initiatives you have introduced in the last year to improve you employee engagement and brand.
  • Reasons why you should win Employer of the Year.

Sponsor:

Great Customer Service

This award celebrates businesses who can demonstrate the delivery of exceptionally high customer service standards by a team or individual. Judges will be looking for entries from businesses that can evidence:

  • A clear focus on meeting their customer’s needs.
  • Examples of customer driven initiatives put in place to raise standards.
  • Increased levels of customer satisfaction.
  • Details of how employees strive to do their best for customers and improve their own performance.
  • Their customer service strategy. Working practices that are employed to maintain standards or those that have been introduced after an area of weakness had been identified.
  • Reasons why you should win Great Customer Service.

Director/Business Owner of the Year

This category welcomes self-nomination by a business director/owner or can be nominated* by someone else such as an employee. Entries will need to demonstrate how strong leadership skills that have been vital to the success of the business.

Judges will be looking for a hardworking, creative and innovative individual who has responded to business challenges with vision, clarity and focus. This can be evidenced through:

  • Growth in sales and profitability.
  • Business planning and engagement with employees and the wider business community.
  • Details of how they lead the business.
  • Reasons why you should win or your nominated person should win Director/Business Owner of the Year.

*Permission will need to be gained from nominated person.

Investing in Future Growth

This award celebrates businesses that are evolving and innovative in the present to ensure a successful future. The judges will be looking for:

  • Businesses that are able to show how it has grown both now through innovation and planned development, and future plans for growth and investment.
  • Evidence of how growth has been achieved including through investment, a new product of service, new strategy implementation or through a merger or acquisition.
  • How the growth has reflected on turnover, profitability, customer base, geographical reach or increased employment.
  • Details of long terms goals and strategy to ensure sustainability, financial security and success.
  • Reasons why you should win Investing in Future Growth.

Sponsor:

SME (Small or Medium Enterprise) of the Year

Open to small or medium businesses with an annual turnover up to £3m. Entries are welcome from sole traders, partnerships, limited companies and social enterprises and have been trading for at least two years.

Entries must include accounts for the most recent financial year, demonstrating turnover, growth in sales and profitability. The judges will also be looking for:

  • Details of the markets where growth has been achieved.
  • Evidence of customer service strategy that delivers a high standard continuously.
  • Details of Corporate Social Responsibility such as environmental, involvement in the local community and support for charities.
  • HR and recruitment best practice, commitment to staff training and development.
  • Reasons why you should win SME of the Year.

Large Business of the Year

Open to businesses with a turnover of over £3m, from any sector and trading for a least two years.

Entries must include accounts for the most recent financial year, demonstrating turnover, growth in sales and profitability. The judges will also be looking for:

  • Details of the markets where growth has been achieved.
  • Evidence of customer service strategy that delivers a high standard continuously.
  • Details of Corporate Social Responsibility such as environmental, involvement in the local community and support for charities.
  • HR and recruitment best practice, commitment to staff training and development.
  • Areas such as leadership, branding and innovation shall also be considered.
  • Reasons why you should win Large Business of the Year.

Sponsor:

Great Community Contribution

This award celebrates businesses who can demonstrate engagement with or contribute to the wider Great Yarmouth community, such as supporting local groups or projects. Judges will be looking for businesses that can evidence that:

  • Their community contribution is sustainable.
  • It has a measurable impact on the Great Yarmouth community (especially in areas of disadvantage).
  • The contribution has brought about benefits to the community.
  • It has achieved business impact.
  • Reasons why you should win Great Community Contribution.

Great Family Owned

This award celebrates family businesses that can demonstrate excellent working practices that have had a significant impact on the company’s turnover, sales, efficiency of productivity.

To be eligible businesses do not have to be wholly owned by one family, but an element of family ownership is required. First generation family businesses are also eligible. Judges will be looking for businesses that can evidence as many of the following business traits:

  • Improved financial performance (sales, turnover or profit).
  • Improved efficiency.
  • Productivity and quality.
  • Significant staff engagement and development.
  • Great customer service.
  • Clear vision for the future.
  • Reason why you should win Great Family Owned.

In addition, judges will be interested to hear about the particular challenges faced within the business and the contribution make to the local community it operates in.

Leisure and Tourism Business of the Year

This award celebrates businesses from the leisure and tourism sectors that can demonstrate growth within the visitor economy, innovative approaches to customer and employee relations and creativity to enhance sales. The judges will be looking for businesses who can evidence:

  • The growth achieved over the last two years.
  • Their commitment to excellence and how this has been achieved through efforts such as improvement of facilities or your guest/visitor experience.
  • Outstanding customer service.
  • Commitment to staff training and development.
  • Innovative or creative marketing that has been implemented and the impact on the business.
  • The approach to sustainable and accessible tourism.
  • Reasons why you should win Leisure and Tourism Business of the Year.

Business of the Year

This award is the ‘winner of winners’, chosen from the nine category winners. Judges are looking for the business that has shown excellent working practices, sustainability and success over and above the competition.

The Business of the Year is chosen by the main sponsor.

Enter Now.

Before starting your entry please make sure you have fully read the above criteria and Rules of Entry.